National Bank of Egypt Wins MENA Banking Excellence Awards 2026 Honor for Customer Protection and Fraud Control

Adham mohamed6 hours ago

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The National Bank of Egypt (NBE) has won the “Best for Customer Protection/Fraud Control” award at the MENA Banking Excellence Awards 2026, organized by MEED, The award reaffirms the bank’s leading position in adopting international best practices for customer protection and enhancing the security of banking transactions.

The MENA Banking Excellence Awards are among the most prestigious awards dedicated to the banking sector across the Middle East and North Africa. They recognize outstanding financial institutions in a wide range of areas, including retail banking, digital banking, small and medium-sized enterprise (SME) finance, payments, customer experience, financial inclusion, and Islamic banking, The winners are selected through an independent evaluation process led by a panel of distinguished experts and specialists from the banking industry.

The award crowns the National Bank of Egypt’s extensive efforts in combating banking fraud and developing an integrated customer protection framework designed to safeguard customers against various forms of financial and cyber fraud, These efforts are carried out in accordance with the directives of the Central Bank of Egypt on protecting customers’ rights.

This has been achieved through the implementation of the latest technologies and supervisory systems, the enhancement of risk management procedures, and the execution of continuous awareness campaigns aimed at increasing customers’ awareness of emerging fraud schemes and the appropriate preventive measures, These initiatives contribute to providing customers with a secure and reliable banking experience.

This achievement also reflects the bank’s continued commitment to investing in innovation and developing secure banking solutions, further strengthening customer confidence and reinforcing its leadership position in both the Egyptian and regional banking markets, It is fully aligned with the bank’s strategy of delivering advanced banking services founded on the highest standards of quality and security.